Frequently Asked Questions

Expert support for all your tech needs.

What kind of warranty do you offer on hardware?

All Salem Techsperts hardware comes with a standard 12-month limited warranty covering manufacturing defects. Refurbished units include a 90-day comprehensive guarantee for your peace of mind.

How long does shipping take for custom PC builds?

Custom PC builds typically require 3-5 business days for assembly and rigorous stress testing. Once shipped, standard delivery takes 2-4 business days depending on your location.

Do you provide technical support after a purchase?

Absolutely. Every purchase includes lifetime access to our basic technical support. For complex troubleshooting or setup assistance, you can reach our expert team via live chat or email.

What is your return policy for electronics?

We offer a 30-day return policy for most items. Products must be in their original packaging and condition. Please note that opened software and custom-configured systems may be subject to a restocking fee.

Are the refurbished products tested?

Yes, every refurbished device undergoes a 50-point diagnostic inspection by our certified technicians to ensure it meets original factory specifications and performance standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for eligible purchases.